Testimonials

  • "

    TowerCare provided initial training to help us with different functions of DonorPro.  The training was effective, but DonorPro is so user-friendly, it's such an intuitive system you actually don't need training, you can sit down, get right into it and find what you need.  We're also discovering that the software's flexibility is exceptionally helpful.  It allows you to add custom fields that aren't part of the basic product and those fields are automatically included in all the system functions like queries and reports.

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    Lauri Fink, Chief Development Officer
    Auberle
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    The level of customer service with TowerCare exceeds anything I've ever experienced.  From the beginning, they have truly listened to what we need and what we'd like; they've taken the time to learn our business and what makes us different from other nonprofits so as to better understand what's important to us; and they've incorporated all of this into a fabulous product.  We couldn't be happier – especially as we know they will continue to work with us and be there for us.

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    Sherril Ann Moyer, Executive Director
    ALS Association, Northern Ohio
  • "

    I've been thoroughly impressed by DonorPro as an excellent tool for managing our agency's fundraising efforts and I've been equally impressed by TowerCare's commitment to customer service.  Every employee I've met has worked extremely hard to make sure that our needs have been met.  It's an excellent product with very strong training and support.

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    Scott Jones, Director of Development
    Circle C Youth and Family Services
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    The truth is, I cannot say enough good things about DonorPro.  We've been customers since 2005.  Their customer support team members are kind, patient, knowledgeable and quick to respond.  What makes this company stand out the most is their willingness to accept user feedback.  They listen and they incorporate your suggestions into their upgrades, which they provide to you at no additional cost, at least twice a year.

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    Jacquline Abel, Administrator
    Brittany's Hope Foundation
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    One of the best features of DonorPro is the ability to assign donors to groups and then query based on certain criteria.  This way we can personalize our fundraising efforts to a chosen group of people quickly and efficiently.

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    Elizabeth Gingrich, Foundation Assistant
    Ohio Valley General Hospital Foundation
  • "

    Considering that I have worked with three other database systems that were awfully difficult, I feel DonorPro's ease of use helps me to be a more effective development team member.  Also, I must say that the customer service is top notch!  I don't have to go through an automated answering machine or a bunch of people to get the answers that I neeed.

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    Erin Tuladziek, Development and Communications Manager
    The National Kidney Foundation Serving the Alleghenies
  • "

    I conducted a nationwide search in my previous position and recommended DonorPro to the national organization for which I worked.  They have about 30 of their 40 chapters using it now and are very pleased.  I began using DonorPro in my current capacity with the Boys & Girls Club about a year ago.  It is easy to install, easy to learn, is cost effective and has incredible capacity.  We have not learned all of the features yet, but with the features that we have learned, we have improved our fundraising by 39% in one year.  I strongly recommend the product.

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    Greg Stuart, President/CEO
    Boys & Girls Club of Camarillo
  • "

    The staff at TowerCare Technologies is very responsive and efficient in answering questions and helping with queries, reports and so much more.  This has allowed me more time to work on other projects.  I feel very comfortable discussing questions and any concerns with the TowerCare staff.  Without hesitation, I would recommend DonorPro to others.

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    Kelly Gremba, Program Development Assistant
    Allegheny Valley School
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    The Events Management Module is incredible!  I was using separate systems to track seating, RSVP's, golfer foursomes, auction items and payment, and other event-related information.  Having this all integrated into DonorPro ensures continuity of information, while making the administrative side of running the events much smoother.  I would have killed to have had this 3 years ago-I know I spent countless hours recording this information.

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    Kara Rutowski, CFRE, Director of Development
    The Early Learning Institute
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    DonorPro has been such a welcome change.  It helps our staff communicate better, which makes us more effective.  I especially like the import functionality, the constituent merge utility to help keep our database clean, the easy-to-run standard reports, and the ability to access the database off-site and use DonorPro at home.

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    Clayton Rios, Coordinator of Development Resources
    Point Park University