Fundraising Software Solutions with Exceptional Customer Support

Need help using DonorPro nonprofit software and online fundraising tools?  Need immediate assistance setting up a donor database query?  Want suggestions for best practices for online web-based donations?  Want another set of eyes to review your fundraising campaign summary report?  No problem!  Our nonprofit clients always receive the assistance they need fast and on the first call. 

DonorPro customer service representatives are knowledgeable about fundraising, nonprofit management and donor databases.  Our staff is accessible 12 hours a day by email and toll free by telephone too.  When you call, you'll speak with a live person and not an automated dial around answering system.  We address all issues promptly and completely.  Over 98% of inquiries are answered on the first call.  It takes just one toll free phone call or one email to our team of nonprofit software experts from 8AM to 8PM Eastern Time and help is available immediately.

Right from within the DonorPro software, you have access to online help and comprehensive user documentation.  You can send an email directly from DonorPro to our customer support team and we make it easy for you to to send donor database screen shots too.

There are no limits and there are no extra fees for this "premium" support.  Plus, as a DonorPro client, you'll also enjoy free nonprofit software enhancements and free donor database upgrades.  We welcome feedback from fundraising professionals.  We listen to our nonprofit clients and incorporate suggested enhancements into new releases of our fundraising software solutions.  If you want it, we'll deliver it!